Nothing to complain about - and noting to set it apart from others.
Slow and Pushy. I was in the store for over an hour trying to buy a new phone for myself and my dad. The stores these days aren't really equipped to do much more than you can do yourself online (that is if the website isn't buggy). They couldn't cancel my old ATT number themselves so I had to be put on hold with retention IN STORE! I was also very clear that I did not want to buy a case and screen protector for $80 and had to deny the purchase multiple time. I also indicated that I would have preferred to open and setup my new phone at home rather than in store and they refused my request. I should have just had my phone shipped to my address.
GO TO COPORATE STORE. MOST DISHONEST PERSON IVE EVER MET.
I felt uneasy on my way home as he did not make any effort to explain how to receive the other part of my rebate. I called the store and asked him why there were multiple receipts all listing different pricing in my bag. He said to wait til the first bill comes and see what it says. Are you kidding me?! Not to mention he told me all about his pay structure and how his commission works. He was just using me to get to his retail bonus. And signing me up for a iPad LTE plan I didn't know about.
employees are very helpful take their time with customers to much sure they have a great experience
Cleon was a major help to me. I came in to add a line for my daughter left with a free phone and also unlimited data, with my bill cheaper than what it was when i came in.. Absolutely amazing... Great store
We spent over an hour together picking out retail items that fit my '$206' budget. I ended up leaving with an ipad, blue tooth headset, and car charger. I didn't really want them but the agent told me I had to spend all $206 of the rebate in the store that day or I wouldn't be able to use it again. He verbally told me the bill was going to be $113 with taxes and an activation fee on my first bill. I trusted him enough to sign...
Avoid these stores whenever possible and use only if ATT phone lines or chat are down as this won't be any faster. There was only one person working at the time and I saw 3 sets of people walk in walk out because they couldn't get serviced while I was trying to buy a new phone.
I called AT&T and the help desk lady confirmed that I should be uneasy. This is a third party vendor. I told her that I am 24 and she said sweety it looks like you had to learn the hard way. My monthly bill was $160 and at&t would have covered the entire cost of my phone(no spending some of it on merchandise). I am so mad I'm writing my first google review. Now I have to drive an hour and a half back to Framingham to return these items.
Total scam artist works here BEWARE. Took complete advantage of me. I'm 24 and not that savy with wireless stuff. He made me spend $206 of my phone buyout of $598 (T-Mobile service doesn't work with my job- I switched less than a month in). This is after he called his manager for advice on how the rebate worked. The man on the phone advised him what I needed to spend in the store. Played dumb about pricing the whole time.
At T Authorized Retailer is a US Electronics Store based in Framingham, Massachusetts. At T Authorized Retailer is located at 225 Worcester Rd, Framingham, MA 01701, USA.
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